Frequently Asked Questions
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Q How is the unit connected?
A We recommend
broadband (adsl),
although dial up via a simple router and
phone line works well for up to two units
(four computers).
Q What do I need to supply?
A Prominent location and two chairs.
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Q What coins are accepted?
A The netexcel Mk4 accepts
$1 and $2 AUS coins only. If other coins are used time is not issued.
The coin display prompts you for the correct denominations to be inserted.
Q How long does the $1.00 coin last?
A The factory sets the price to 8 minutes
for Each $1.00 coin. [This time can be changed by the owner to any amount.]
Q What is the reliability of the unit?
A The netexcel Mk 4 incorporates the latest
software/hardware system that rebuilds the software for each new user.
Any viruses that may come into play during the session will be removed
when the session times out. Should anything happen untoward, an auto
healing monitor will restart the system after an hour of inactivity.
[ can be any duration you like to set]
Q Where has the netexcel been tested?
A The netexcel Mk 4 has been developed from
its predecessors in a hotel front bar. We feel that this is one of the
most demanding environments and have had an extremely small amount of
down time.
Q Can I do online banking with confidence?
A Yes. The netexcel Mk4 is more compatible
than many other kiosks as it will allow cookies to be written to the
drive on a temporary basis. A prerequisite for may types of site interaction.
At the end of the session or by pushing the cleaner button on the coin
valuator panel, the machine resets. This in turn cancels any credit
remaining, removes all information that was written during the session
and returns the machine to a totally clean state. [Even the curser is
in the same place]
Q How much space do I need ?
A One unit takes 700 sq cm. of floor space
[two terminals]. Add a chair each side and away you go.
Q Why do people prefer netexcel Mk4
to other arcade type machines.
A They use standard Microsoft software. It's
a real mouse and keyboard just like they have at home. LCD flat screen
incorporated with a fast computer make it a pleasure to use
Q What applications does it run?
A The netexcel Mk 4 starts with internet
explorer open to your home page. Outlook express is enabled for sending
mail without an email account. ICQ, AOL,MSN messenger and Yahoo messenger
are ready to chat.
Q Can I read attachments?
A Yes. Acrobat reader, Microsoft XL, Word
and PowerPoint are loaded and ready.
Q What is a good site?
A A location where there is already a flow
of clients. Take the machine to the people. eg. hotels, back packers,
road houses, deli's, restaurants, caravan parks, resorts, bus terminals,
airports, post offices, booking offices. Just about anywhere there is
some security to keep an eye on the system and give them change.
Q What's in it for the owner of the location?
A There are many
ways the location owner may benefit. Increased traffic will give them
value added sales. You may offer a commission of takings or set up the
screen to advertise with the built in slideshow that automatically come
in after a period of inactivity. Perfect for a booking agent as they
can charge the tour operators a fee for the increased exposure. Which
ever way you do it everyone wins.
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